I signed up to try out this network a year ago. Went to an event once.
The quality of the event was so bad that I never came back. I already paid an annual membership then. Yesterday I received a notification from my bank that they automatically charged me for another annual membership fee. I don't remember ever given them permission to do so.
I contacted them for a refund. A few rounds of emails and their people from different departments insisted that there would be no refund whatsoever because of a term buried in their long T&C and we have to obey that term without any questions. Long story short, I ended up paying 2 yr membership for one event that was a total waste of time. Many online payment collectors have this T&C as well but they refund people who aren't aware of such terms (PayPal; Amazon; LinkedIn, etc...) Most of businesses that I sign up for annual billing send me a notification a few days before charging money from my account.
That's an ethical practice to inform their customers. InterNations send their members junk mails few times a week, but do not have courtesy to send an email to notify their customers that they are going to take people's money. Not even after the fact! The only notification I received about this transaction is from my bank.
These people understand nothing about business ethics and good customer service, hiding behind their T&C like the supreme law, and have no remorse of taking their members' money, even though those members aren't aware of such term.
Behind their image of "connecting people" or so is a practice of "stealing from people as much as possible while this is still legal". Turned out there were many other victims of the same practice.
Product or Service Mentioned: Internations Albatross Membership.
Reason of review: Problems with payment.